Bio
"When you love what you do, you never work a day in your life." I felt naturally drawn to real estate at a young age, having read the Real Estate section in the newspaper in my teens & following what homes would sell for in my neighborhood & surrounding areas.
Following that strong pull towards real estate, I obtained my real estate license in 2014. In 2020, the real estate market was heating up & big changes were coming. I felt that equipping myself with further education was going to be key to my success. In 2023, I started the journey towards obtaining my GRI designation & then my Associate Broker designation (total of 120 hrs combined). After completing the CE, you have to sit for a State test & pass. The experience was one of the most challenging of my life, but the word PASS on that screen was BITTERSWEET.
The profession is both challenging & rewarding - I LOVE IT! No 2 days are the same & you need to always be on your game. As a real estate professional, I have also owned & managed rental properties for over 20+ years & have dealt with many facets of the real estate industry, such as purchase & sale of properties, screening tenants, managing rental properties, maintenance of properties, efficient record keeping, resolving lease issues & maintaining properties up to local /state codes ++.
While working as a Realtor/Associate Broker, I have assisted sellers, buyers & investors in real estate transactions by applying my knowledge, experience & expertise in the industry to allow for successful closure of transactions. I believe relationship building is the core of a successful real estate career.
I currently work F/T at Cummings & Co Realtors as a Realtor/Associate Broker in MD & PA. I am a native of Baltimore County & currently reside in northern Balto County (Hereford zone) w/my husband where we have lived here for 28+ years & have raised 3 children (& 2 dogs).
Reviews
Highly likely to recommend
“The best decision of our house search was working alongside Shawn. Throughout the entire process she was very professional, has extensive knowledge of the market and always made us feel priority. Shawn took the time to show us different houses until we found the right one. I would recommend her to first home buyers like us and everyone looking for a house. Thank you Shawn!!!”
Client
Highly likely to recommend
“Shawn is absolutely amazing. This woman worked so hard to help find me and my children a home! I’m so thankful for her and for her investing her time in me for 3 years during this crazy housing market!! I highly recommend Shawn… Thanks again for being amazing and helping me. Means more than you know.”
Client
Highly likely to recommend
“There are not enough words in the world to describe how instrumental and helpful Shawn was for our home sale and purchase. We felt like she had our backs every step of the way, from giving tips to prep our home for sale to advocating for what we wanted in a new home. Shawn made us feel so comfortable, even when the process itself was uneasy. She’s not only an amazing realtor but a gem of a person as well.”
Client
Client's Success Stories
Testimonials
"The best part of working with Tyler was how creative she is when it comes to putting in a competitive offer. Even though we were experienced home buyers, Tyler was able to help us learn of creative ways to get the house we wanted. She is kind and respectful and makes sure it is a solid deal you can feel good about! We absolutely love our new home."
Client
"For those looking for a hard working, conscientious, honest and reliable agent, Tyler Connell checks all the boxes. From helping us find our new home in the ideal spot by listening to what we wanted in every detail, to selling our old house when we were ready, she was always reliable and showed a never ending dedication to following through and communicating every step of the way. She displays a l… Read Moreevel of dedication that is rare these days. She will undoubtedly work for you." Read Less
Client
"Tyler is one of the most responsive, articulate and kind people that I know. She was my realtor for a purchase in Abingdon, MD recently. Not only did she do everything in her power to facilitate the smooth transaction of a difficult property, but she's remained in-touch post-purchase with reminders about tax matters, warranties and the like. Tyler works tirelessly to get things right for her clien… Read Morets. She's THE BEST" Read Less
Client
"Exceptional Agent — Tyler Connell Made the Home Buying Process a Breeze! I couldn’t have asked for a better real estate agent than Tyler Connell. From day one, Tyler was professional, knowledgeable, and incredibly supportive throughout every step of my home-buying journey. She took the time to really understand what I was looking for, and her guidance helped me feel confident in every decision. Ty… Read Moreler was always available to answer my questions, explain the process in detail, and offer honest advice — something that made a huge difference for me as a buyer. What impressed me most was how proactive and patient she was. Tyler never rushed me, but she also made sure I stayed on track so I wouldn’t miss any great opportunities. Her expertise and attention to detail made what could have been a stressful process feel smooth and enjoyable. Thanks to Tyler’s help, I found the perfect home, and I’m so grateful for all the effort she put in to make it happen. If you’re looking for an agent who truly cares about her clients and goes above and beyond, Tyler Connell is the one to call!" Read Less
Client
"Diahara Ballo was absolutely lovely to work with on the purchase of our house in Baltimore! She's available, communicative, and very pleasant. We would highly recommend Diahara."
Client
"Diahara is the name - remember that when you're browsing and looking for a realtor. She is very patient and truly holds your hand throughout the entire process. I came into this scared and unsure, and she made everything feel easy and comfortable. She explained every step, answered all my questions, and never made me feel pressured. If you want someone who genuinely cares and will guide you like f… Read Moreamily, Diahara is the one. Highly recommend!" Read Less
Client
"We had the absolute pleasure of working with Diahara and to say she goes above and beyond is an understatement. She was full of helpful information and quick to respond. We were looking for a quick sale and she made it happen! We found the perfect little place for our family and her knowledge and experience was key to our success. She also did some adorable and thoughtful things to welcome us into… Read More our new home which truly made the experience deeply meaningful.
Thank you so much dear, we appreciate you!" Read Less
Client
"I can’t say enough good things about Heather and Shane. They were supportive, organized, and always had our best interests in mind. Buying a home can be stressful, but they made it a great experience. What really stood out was that the sellers told us they chose our offer specifically because of our realtor and how hard they fought for us, even though there were better offers than ours. Their repu… Read Moretation, communication, and professionalism made a real difference. That says everything. We felt supported and confident every step of the way and couldn’t recommend Heather and Shane more highly!" Read Less
Client
"The duo of Heather and Shane made home buying the easiest thing we’ve done all year! They aided us in finding the right cozy little cottage, cape cod home that was exactly what we were looking for! I would buy and sell with them over and over again. I always thought the process of house hunting was so daunting, but with them it was quick and seamless. They helped educate us on costs which actually… Read More resulted in us switching lenders because another lender had hidden costs and fees that were atypical from what they normally see, I love saving money! I would 100% recommend them!" Read Less
Client
"We had an absolutely outstanding experience working with Shane and Heather. From start to finish, they exceeded every expectation we had in a real estate team. Shane is one of the most genuinely positive people we’ve ever met. His honesty, encouragement, and professional advice made the entire process feel smooth and stress-free. He always took the time to answer questions thoroughly and made us f… Read Moreeel supported every step of the way. Heather was equally impressive—she knew exactly what needed to be done at every stage and handled everything with precision and confidence. Her expertise and attention to detail made it clear we were in very capable hands. Together, Shane and Heather make an incredible team. They are professional, knowledgeable, and truly committed to getting you as their client. We couldn’t have asked for a better experience and would highly recommend them to anyone buying or selling a home." Read Less
Client
"Bought and sold a Single Family home in 2024 in Delta, PA.
We want to express our deepest gratitude to our real estate agent, Brendan, for the amazing job he did helping us sell our home and purchase a new one. My husband and I first met Brendan while touring another property, and after exchanging numbers, he became our agent. From that moment on, Brendan was incredibly patient with us through th… Read Moree winter months and while we prepared our home for the market. It took time, but with his guidance, we made it happen. Brendan’s knowledge and expertise were invaluable throughout the entire process. Without his support, we wouldn’t be in the most beautiful home we could have hoped for. Thank you, Brendan! We truly look forward to working with you again in the future as we pursue more real estate opportunities." Read Less
10/24/2024 • deloresamcintosh
"Bought a Single Family home in 2025 in Manchester, PA.
As a first time home buyer, I couldn't have had a better realtor than Brendan. He made home buying incredibly easy. He guided me through the entire process from start to finish, and made sure I knew exactly what was happening at all times. I can't recommend Brendan highly enough to anyone looking to buy or sell a home."
1/5/2026 • RyanWood0135
"Bought a Single Family home in 2024 in Railroad, PA.
Exceptional Service, Expertise, and Attention to Detail! Working with Brendan was an absolute pleasure from start to finish. As a first-time investor in a short term rental property, I needed a realtor who not only understood the market but also had the patience and knowledge to guide me through the process. Brendan exceeded all my expectations… Read More. What truly sets Brendan apart is his extensive knowledge of home mechanical systems. He took the time to inspect and explain critical components like HVAC, plumbing, and electrical systems, ensuring I felt confident about my investment. His ability to identify potential issues and provide practical solutions was invaluable. It’s clear he cares deeply about his clients making informed, smart decisions. Beyond his technical expertise, Brendan’s professionalism and attention to detail were outstanding. He listened to my needs, provided thoughtful recommendations, and never hesitated to go above and beyond to ensure I found the perfect property. He was never pushy or trying to sell me on a property, he really just guided me and ensured that the decision I made was a good one. Thanks to Brendan, I now own a fantastic rental property that’s already generating great returns. If you’re looking for a knowledgeable, trustworthy, and dedicated realtor, look no further than Brendan Ross. I can’t recommend him highly enough!" Read Less
12/28/2024 • Krista Schafer
"Lucy did a wonderful job with assisting my fiancé and I in purchasing our first home together. She was very responsive, knowledgeable, and patient with us throughout the process. She is also very personable and friendly. I would 100% recommend Lucy for all of your realtor needs!"
Kalysta R (Buyer – Nov 2025)
"I highly recommend Lucy for anyone in need of a dedicated real estate professional. She is extremely knowledgeable about the market and the complexities of the closing process. Throughout our search, she demonstrated incredible patience and a client-first attitude. She is the opposite of a high-pressure salesperson; she acts as a true partner and advisor. Lucy’s professionalism and kind demeanor m… Read Moreake her a standout in her field" Read Less
Julia P (Buyer – October 2025)
"There are not enough adjectives to describe how wonderful it is to work with Lucy and her team. Not only did they help us sell two properties this year but they also helped us navigate building a new home as well. Lucy and her team are very well versed in the local markets and helped us sell both our homes in 5 days or less. We were extremely impressed by their marketing skills and pricing knowled… Read Morege especially when it came to selling our townhouse. We put our townhouse on the market at the same time as another one went up for sale in our neighborhood. Thanks to the teams advice, our home sold much sooner than the other property. This team really does provide the best advice when it comes to helping you move a property. Lucy goes above and beyond to communicate with you and answer any and all questions you have. Lucy also is a great negotiator. She was able to help us negotiate our closing costs with the builder a few weeks before closing. This was a huge and unexpected bonus for us. We can not recommend Lucy and her team enough. We believe everything happens for a reason, and we’re so glad that of all the realtors out there the universe helped us connect with Lucy." Read Less
Jon P, Sara B (2 listings and 1 purchase in 2024)
"Working with Shane and Heather was such a great experience. From the beginning, they were honest and upfront with my husband and I about every home we looked at, and it was clear they truly had our best interests at heart. They were always quick to respond, took the time to answer our questions, and made sure everything was handled smoothly. We felt supported throughout the entire process. They cl… Read Moreearly explained every step of the process, so we always knew what to expect, which made everything feel as stress-free as possible. I would recommend Shane and Heather to anyone looking to buy or sell a home, and we will absolutely be working with them again in the future." Read Less
Client
"They were always quick to respond, took the time to answer our questions, and made sure everything was handled smoothly. We felt supported throughout the entire process. They clearly explained every step of the process, so we always knew what to expect, which made everything feel as stress-free as possible. I would recommend Shane and Heather to anyone looking to buy or sell a home, and we will ab… Read Moresolutely be working with them again in the future." Read Less
Client
"Working with Shane and Heather was such a great experience. From the beginning, they were honest and upfront with my husband and I about every home we looked at, and it was clear they truly had our best interests at heart."
Client
"The duo of Heather and Shane made home buying the easiest thing we’ve done all year! They aided us in finding the right cozy little cottage, cape cod home that was exactly what we were looking for! I would buy and sell with them over and over again. I always thought the process of house hunting was so daunting, but with them it was quick and seamless. They helped educate us on costs which actually… Read More resulted in us switching lenders because another lender had hidden cost and fees that were atypical from what they normally see, I love saving money! I would 100% recommend!" Read Less
Client